Return and exchanges

In Store, Returns et exchanges

Most items can be return in store in original packaging and with the invoice within 15 days.

Most items bought online can be return in store or by mail in original packaging and with the invoice within 15 days.

 

Mail returns

For mail returns, please contact us at 418-204-0500 before sending the item.

 

Refund will be made on the customer account after item is received and inspected by the store.

 

Shipping costs are not refundable and is the responsibility of the buyer.

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Pre-Order Cancellations

If there is a cancellation for a pre-order, only 90% of the amount of the order will be refunded.

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FINAL SALE : Paper money, coins, single cards, Sealed Products (Sports and Non-Sport) and second hand items. 

 

Address for returns :

CKB Collections
8500 Boul. Henri-Bourassa, Local 23

Québec, Qc

G1G 5X1