Return and exchanges

In Store, Returns et exchanges

Most items can be return in store in original packaging and with the invoice within 15 days.

Most tems bought online can be return in store or by mail in original packaging and with the invoice within 15 days.

 

Mail returns

For mail returns, please contact us at 418-204-0500 before sending the item.

 

Refund will be made on the customer account after item is received and inspected by the store.

 

Shipping costs are not refundable and is the responsibility of the buyer.

 


FINAL SALE : Paper money, coins, single cards and second hand items. 

 

Address for returns :


CKB Collections
8500 Boul. Henri-Bourassa, Local 38

Québec, Qc

G1G 5X1